Operational Excellence

I overheard a conversation in a café the other day between a few people sitting round a table in what I presume was an off site catch up for the management team. They were discussing some of the challenges that they were having and how tough things had been throughout the covid pandemic for them. They had managed to get through by being really cash...

This Week's Question  This is a question that comes up a lot in discussions when we're implementing some lean with clients, "If we want to have a lean culture what is more important, respect for people or continuous improvement? Surely, they are both equally important? " The Feedback No! It's kind of chicken in the egg, so if you think about i...

We put the call out to our Newsletter readers, on LinkedIn, Facebook and Twitter for questions. Questions that people are struggling with around ISO, Lean or leadership that they wanted help with and we got some fantastic responses that we have loved reading through and thinking about how we can help. We can't answer everything but we'll do our bes...

We put the call out to our Newsletter readers, on LinkedIn, Facebook and Twitter for questions. Questions that people are struggling with around ISO, Lean or leadership that they wanted help with and we got some fantastic responses that we have loved reading through and thinking about how we can help. We can't answer everything but we'll do our bes...

Over last 6 months or so I've been playing with Google 's GSuite (disclaimer..I'm a MIcrosoft fan having lived through Windows 3.11 and so many revisiosn of office it's scray) to do a number of things for a client who is a user including building an ISO9001 system with it but in talking to some friends on a Lean group I'm in on WhatsApp&n...