Change in any form can be challenging, some people find big changes are scary, for some people it's really stressful. Part of the reason apparently is how our brains have developed over the many thous...
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You have just noticed that people all around you are making changes to things, they keep tweaking and tweaking them to get "improvement" but they are moving away from what's written down on the paperw...
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Up till now Section 8 of ISO9001:2015 has been really dealing with the planning of the provision of your products and services, in clause 8.5 however that changes to the actual delivery of your produc...
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It sounds counter intuitive doesn't it, if you want to improve your quality and your productivity it's best if you just stand still for a while. Surely you need to be running around doing things, havi...
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How many times have you had issues with your suppliers or contractors and the root cause of that issue turned out to be that they just didn't have the right information or clear information from your ...
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I was talking to someone the other day about gardening in their organisation, I must admit it got a bit of a "are you mad" look which was fair but when you think about it there are similarities after ...
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How often have you left a meeting feeling sure that everyone was on the same page, you were all clear about what was agreed, who was responsible for what and when it was to be done only for all to fal...
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 ISO9001:2015 Clause 8.4.2 is all about expanding on what type of controls and the extent that you need to manage these controls on your suppliers to ensure that they meet the necessary requireme...
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ISO9001:2015 takes a fairly decent step forward in how it handles or rather requires you to handle your Supplier Management within your Quality Management System. It used to be that you just needed a ...
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I have a question when I work with teams about how long it would take them to save at least $20,000 in their organisation, normally this results in answers of killing meetings or big bang events. When...
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How do you set the price of your products? It seems like a simple question yet like everything there are multiple answers to this question depending on which organisation you ask or indeed if you...
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How do you feel when you hit the situation when you have to say those dreaded words... "I Don't Know"? and why are they dreaded words in the first place, what makes it hard for some to say "I Don't Kn...
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