Have you ever had one of those days when you are working through something you have done many times before only for someone to say, oh hey we changed how we do that, or we don't use those parts now we...
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When people talk about lean there are so many areas that are discussed, there are of course all the tools – 5s, Kanban, load balancing (Heijunka), mistake proofing (poka-yoke) Root Cause analysis with...
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ISO9001:2015 clause 8.5.5 – Post Delivery Activities is as the name suggests, all about how you support your customers after they get their hands on your products or services. Before going too much fu...
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One of the fundamental elements of lean is to create pull in the system, so what does that mean? Well lets first agree what we mean when we talk about push systems and the challenges that they create ...
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Preservation may sound like an unusual thing to talk about when it comes to ISO9001:2015 but that's exactly what clause 8.5.4 is all about and as is the tendency for this standard it's a small clause,...
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Just before Christmas, I got my 1 st pair of reading glasses, this was after much persuasion from my wife and daughter that something wasn't as good as it could be with my vision. The key hint apparen...
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When I worked in subcontract electronics, we build products for a great range of organisations and a great range of industries. One of the challenges there is making sure you test things properly befo...
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Clause 8.5.2 of ISO9001:2015 is a very brief section which outlines the need for the organisation to (it's got that Shall word in it again meaning you must) be able to identify and trace their product...
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"What If?" are magical words, they are the first words of endless possibilities and adventures. If people in history had never asked "What If?" we wouldn't have achieved so many things, no discovery o...
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I get asked frequently to explain what lean is about or find myself explaining to a management team that it's certainly not about reducing headcount. It's about continuous improvement in every area of...
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Over last 6 months or so I've been playing with Google 's GSuite (disclaimer..I'm a MIcrosoft fan having lived through Windows 3.11 and so many revisiosn of office it's scray) to do a number...
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We were recently invited to take part in a webinar with the Craig from  Mango  to talk about continuous Improvement and how a little can go a long way. When it comes to Continuous Improvemen...
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