Here in sunny New Zealand we are known for lots of things - beautiful landscapes, friendly people, the Lord of the Rings movies and of course the innovative spirit, that kiwi Number 8 wire approach, she'll be right. That innovative Number 8 wire approach I guess comes about because NZ is just so far away from most things, as a Scot, I als...

People don't leave jobs they leave managers, it's a phrase you see across the internet and popping up on memes on social media and of course talks on Youtube and TED. There are countless surveys out there that will tell you 57% of people or 78% of people or any number you want, leave a job because of their boss, and so it must be true, that's ...

The amount of interest in ISO14001 and environmental certifications continues to grow all the time. In a wholly unscientific bit of analysis, we noticed that enquiries to us about helping companies either achieve certification for the 1st time or simplify how they manage their ISO14001 processes with Mango QHSE rose over 150% from 2022, that's pret...

An ISO standard for making tea? Surely the world has just gone mad, bureaucracy is taking over, and it's just getting a little silly now, who needs a standard for making tea? Anyone can make tea; you bang on the kettle, stick a tea bag in a cup and then pour in the hot water and then the milk… Well, hold on a minute, my gran would be incredulous wi...

When I hear about companies and their zero targets it makes me shudder, I feel sorry for the people involved in the organisation knowing that they can never succeed. It doesn't matter if you call it a target or a goal, zero means zero. According to the Merriam-Webster dictionary, Zero is "the absence of all magnitude and quantity", in other words i...

Productivity is a fickle thing, it can drive you to make some interesting and costly decisions in the name of getting more out of your process. Organisations the world over get sucked into the belief that to improve productivity, you have to open the wallet and spend the profits (or the overdraft) to become more productive. How much are you being b...

If you missed our webinar on how to Multiply the power of yoru quality system with the amazing Tamela Serensits from Argolytics then you are in luck, we recorded it! The whole point of the webinar was to talk about how to drive business improvement and reduce costs by multiplying the power of your Quality systems. We wanted you to see how easy TREN...

Many organisations that decide to achieve ISO14001 for Environmental Management Systems already have ISO9001:2015, which is great because the two systems are very closely aligned and follow the same Higher Level Structure, which creates a harmonised approach to your management systems. What this means then is that Clause 4 of ISO 14001 is going to ...

Throughout the whole AS9100D standard, risk-based thinking is an important thread. In Clause 6.1 you are required to look at the risks (and opportunities) linked to the quality management system of the organisation, now AS9100D wants you to focus even further. The whole point of the 5 items in clause 8.1.1 of AS9100 is to get you to understand the ...

Every standard has a requirement that you understand and meet your legal, statutory, regulatory, or contractual obligations. Organisations should have a register to manage these things where you can list out what the requirement is and how you meet that requirement. It shouldn't need a standard to tell you need to meet your obligations, but for som...