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Do your Results Look like These?
The aim of implementing an ISO9001 Quality Management System should be to continually improve your business performance and produce consistent results like this, how do your compare?
These may not be the 1st set of measures that you think about when thinking about implementing your ISO9001 Quality Management System, but they should absolutely be part of the thinking because they are certainly part of the outcome.
Each of these areas are directly impacted by how you run your organisation, a well implemented ISO9001 Quality Management System should be designed to touch on each one of these measures, are you ready to improve?
ISO9001 Quality Management Systems
What's it all about?
The International Standards Organisation’s ISO9001:2015 standard is the International Standard for creating and maintaining your organsiaitons Quality Management System, it's a standard that can add huge benefits to organisations of any type or size and can help you drive real business improvement and change throughout your organisation. Think about it as a tool to improve the Quality of the Management of your organisation.
When people think about implementing ISO9001 into their organisation they think about lots of paperwork, about things getting harder and slower to do, they think it stifles creativity and individualism, in fact it does the exact opposite, if you do it right.
A good Quality Management System should be about adding value to your company and your clients, it should support you in improving quality, meeting client and market requirements, help you make good decisions based on facts & data.
It should not suck the life out of your business or be a road block to change or getting things done meaning that you have more time to focus on what is vital, growing your business and setting it up to support local & export markets and their quality management or compliance requirements.
It does more than you think:
- An ISO9001 Quality Management System ensures that you have the systems in place that you need to effectively run the organisation and that everyone knows about them, that way you have one way of doing things which ultimate cuts wasted costs and rework.
- An ISO9001 Quality Management System is not locked in stone, in fact you need to keep evolving your system to meet the changing needs to your business and the industry. That means your team need to be involved in crafting your systems which drives up employee engagement.
- ISO9001 encodes your business strategy, you write it into the system, ISO9001 does not mandated what it should be, they do however insist that you communicate it and review it on a regular basis, now that sounds like a really good practice and your team will really appreciate it!
- An ISO9001 certification provides clients, prospective clients, and suppliers alike with confidence that you operate in a systematic and repeatable way.
- An ISO9001 certification for your Quality Management System is often a requirement when tendering for work, so it’s going to open doors for you, even when it’s not if your competition has it you know they are a step ahead.
- An ISO9001 Quality Management System helps you understand what your compliance requirements are, not just to meet the standard but also within your industry, your location and the market in general.
- An ISO9001 Quality Management System ensures that everyone is on the same page about what the various compliance requirements are, from Legal to industry standards and everything in between, these all need to be considered in your system.
- An ISO9001 Quality Management System ensures that you consistently review and evaluate how your organisation is meeting it’s compliance requirements and ensures that someone is responsible for the controls that should be in place.
- An ISO9001 Quality Management System helps you understand the business risks associated with your organisation. What risks are linked to the marketplace, your clients, your suppliers, your internal skills and many more. It also askes you what is your plan to deal with them!
- An ISO9001 Quality Management System asks you to ensure that everyone is aware of the risks in your organisation and working to minimise them, so everyone is aligned and working together for the good or the organisation.
- An ISO9001 Quality Management System gives you a structure and routine to work around, this helps to be a more resilient organisation
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Our approach is to provide you with an expert consultant who can work along side you both on site and remotely to help you step through the process of creating an ISO9001 Quality Management System that fits your organisation’s needs.
We start with a comprehensive Gap Analysis of your organisation to let us identify what you already have in place and what things need to be focused on, this generates a full clause by clause GAP Analysis Report highlighting where we need to focus attention to achieve the standard.
We will then work with you to develop an implementation plan around the 5 phases process that will work to meet the timeframes you need to achieve and ensure that your organisation keeps working at the same time. The plan covers every clause in the standard that is applicable to your organisation and provides a summary of the actions required to meet the requirements of the standard in away that works for you as an organisation.
Our focus is about making the implementation as simple as it can be and a key part of that is to help you make the right decisions that help your organisation and meet the standard, our focus is firmly on delivering the right balance for you.
The 5 Phases of Your ISO9001 Journey
Planning exactly what needs to be done to create your ISO 9001 QMS is our first step. This starts with a Gap Analysis of your organisation as it works today vs the requirements of the standard. This generates the work content we need to tackle together and a realistic timeframe for implementation.
Working together, we will support you in generating the required processes, procedures, and records to meet the requirements of both the business and the standard. Linked with this we will also work with you to roll out the training required to help run the systems.
We will help run several internal audits, management meetings and process reviews with your team to help ensure that things are happening, and actions are being followed through.
We will then support you through your 1st External ISO Audit, the Stage 1 Audit by your accreditation body which verifies you have all your systems in place.
Based on the outputs from our internal audits and the external Stage 1 ISO Audit we may well have a few things to tweak in advance of the full Stage 2 Certification Audit.
This is our chance to carry out any updates, fix the remaining issues and update the training of your teams before the big day(s)
We will support you during the certification audits to ensure that everything is covered off and that we can help with any answers that are missing. Our aim is to make it a stress-free non-event for you and your team!
Of course, that is not the end of the journey, there’s always more to do to keep improving and we’d love to be part of that ongoing journey.
Make an Appointment
If you are ready or even just thinking about starting your ISO9001 journey, we would love to have a chat.
Just fill in the form below and we'll be in touch to sort out a time that works for you.