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Many Caps Consulting carry out internal ISO auditing based on International Standards Organisation’s ISO19011 standard which provides guidelines for auditing management systems. That means you can be certain that the auding process meets all the requirements of your system, customer and ISO certification audits
By using an external auditor to review your systems and processes you ensure that there is no bias added to the audit results. You gain a completely independent and objective view of how your systems are performing and any gaps that have been found. You also get to leverage off the experience the auditor brings from other organisations that can help you own.
Making use of the experience and knowledge of an independent ISO Auditor means that you can bring new learning to the organisation. The Auditor will help you understand what the various ISO Standards are looking for in terms of internal and supplier audits. At the same time they can train your own team to be better internal auditors for your organisation leadign to better long term results.
Often an external auditor can pull out information and feedback about your systems and processes that an internal one cannot purely based on their impatiallity, they have no stake in the processes or systems in place. That means that employees feel more inclined to share suggestions and issues with them and feel that they have been truly listened too as a result.
An external auditor brings a range of experience and knowledge of pitfalls of other organisations. That means they can help you sidestep issues with your auditing and systems. They are also more likely to find gaps in your systems to help you improve due to impartiality, that means more opportunities to improve your systems.