Saving Time with Customer Management
Here are just a few examples of how Mango makes your Customer Management process easier to use, saving you time and frustration.
Manage Customer Contracts
Manage and track contracts with customers with Mango, alerting you when it is due for review or when you need to provide updates and reporting.
Build a History
Build a record online of the Customer history, change requests, non conformances, complaints and incidents or accidents, food safety or security incidents involving the customer.
Attached any documents you require to track for the customer directly into their customer records. Set reminders when they need to be refreshed or reviewed.
Use the Customer module combined with assessments to gather information from customers directly into your Mango system in a form you need.
Keep Customer Status & notes
Easily identify key customers or any other customer status within Mango's customer module, allowing you to filter as required. Add notes about interactions with them to ensure everyone is aware of what's happening.
The simple report builder allow you to create any report you need and best of all, they are all ways up to date with the latest information.
Do more in less time with Customer Management
Say goodbye to all the spreadsheets and separate systems. With Mango's Customer Management module, you can do a whole lot more than just keep a record of who they are.
Manage only one central database of customer information.
Rate your customers based on your rating system
Filter customer information availability by Branch or department to ensure they only see their required information.
Easily see due or overdue customer reviews to ensure things don't get held up or forgotten
Save time and money by enabling your team to get all the information required wherever they are.
Use the integrated Assessment and Prequal module to gather information from your Customer directly to their customer record.
Create the reports you need with the inbuilt extensive report writer creator to let you report on anything in the system.
Get reminder emails from the system to ensure you never miss a custoemr action or review
Automatically send escalation alerts if the a review or action is not completed within the administrator-defined timeframe
Easily Meet all your ISO Standards requirements
Use the Customer Management module in Mango to help you meet the following ISO Management System and compliance system requirements.
What People Are Saying About Mango
Don't just take our word about how great Mango is, here is the feedback from some of our users.
Operations Director (legal services)
Production and Logistics Planner and Health and Safety Manager
See Mango In Action
Make a booking now to see how simple it is to integrate your systems, reduce paperwork, save time and be compliant.