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LEAN is one of those things that every organisation, large, small, manufacturing or service should do, for me it's just obvious. A great many people see LEAN as a waste reduction process, there to cut costs and nothing else, and unfortunately this is the thing that tends to stick, and in some cases be promoted as the value of LEAN but it's not what it's really about.
One of the underlying LEAN framework's that doesn't get too much airtime is the 4F framework. 4F stands for Find, Face, Frame, Form. if you think about this as one of the foundation frameworks you probably wouldn't be far off the mark. Here's how it works:
You work through each step in order, one at a time, starting obviously with FInd or the problem awareness steps then work through a loop which you know as PDCA until you get the soluton.
Your real 1st LEAN challenger then is to not think about LEAN as a bunch of tools to apply to problems but as a set of learning opportunities that can be applied to your organisation that will increase your quality, lower your defects and increase your flow. You should look at it as 100% focused on growing your people and team work where the outcomes are increased quality, lower defects and increases flow.
By framing it that way in your organisation, as people development, it will also help in the understanding that perhaps the 'costs' associated with LEAN implementations are not costs but investments in training, engagement of your people and improvement in your business culture.
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