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Up till now Section 8 of ISO9001:2015 has been really dealing with the planning of the provision of your products and services, in clause 8.5 however that changes to the actual delivery of your products and services and there is a bit to think about here, thankfully you have been working through all the previous clauses in which case this part is easier than you think.
This clause is all about how you control your products and services to make sure that what you produce does, in fact, realise what you planned to provide and there are 8 things that the standard says you need to include here where they are applicable. Obviously, if it's not applicable to your product or service then you ignore that part of the clause but be sure you can support that decision when it comes time to chat with the auditor. There are two keywords in the requirement Shall as in you must and Control so the 8 items below are the things you need to consider as a minimum to gain the control of your set up.
It seems like quite an exhaustive list, and it is, but because you have worked through previous sections of the standard you already have the required background information available to comply with this requirement, you just need to put it into place
If you need any support in developing or improving your ISO or Quality Systems we'd love to hear from you, just click here to make an appointment and find out how we can help you Make Things, Better
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