Top Tips for implementing 5s - Podcast

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Episode 8 - Top Tips for Implementing 5s  Last month we got another chance to guest on the fantastic new podcast The Quest to QHSE where we joined host Craig Thornton to talk about 5s and gave ou...
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The Quest to QHSE Podcast

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Episode 6  I was really delighted to participate in episode 6 of The Quest to QHSE Podcast with Craig where we got together and talked about how to use lean improvements to save money, something ...
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The Absolute Beginners Guide to ISO9001:2015 - Free e-Book

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Understanding exactly what you need to do in order to achieve ISO9001:2015 can be a bit of a challenge. Sometimes the language in the standard can be a little, well, unclear. Don't get me wrong the 20...
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Why are You Really Implementing ISO9001:2015?

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When an organisation makes the decision that they need to achieve the ISO9001:2015 certification there are normally a number of factors that influence the decision, because let's face it, it's not a s...
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ISO9001 and the Post Certification Journey

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You have done it, the ISO9001:2015 certificate is on the wall and all that hard work of building a Quality Management System that really delivers for your organisation is behind you, so why are we tal...
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ISO9001 and the Certifying Audits – Stage 2

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Congratulations, you have got to the point where it is time for the stage 2 audit of your new ISO9001:2015 certification audit of your Quality Management System. You have spent many hours trainin...
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ISO9001 and the Certifying Audits – Stage 1

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It's finally time, you have done all the hard yards and now it's time to actually get your new ISO9001:2015 system officially certified, so what exactly does that mean and how do you do it, there are ...
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ISO9001 and the required Documents and Records

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As we have worked through all of the clauses within ISO9001 in this blog series we have highlighted a number of areas where you need a document or need to be keeping a record of things, but to be fair...
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ISO9001 and the Management Review

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The management review is possibly one of the most useful parts of the entire standard yet it's also one of the most underused! ISO9001:2015 Clause 9.3 is all about the requirements for that management...
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ISO9001 and the Internal Audit

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When we talk to people about ISO9001 there are a few things that come up as the reasons not to do it, one is the need to document things, the other is around non-conformance and the final one is alway...
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ISO9001 and the Monitoring, Measurements, Analysis and Evaluation Clause

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Let's face it if you are working through ISO9001:2015 you already know that you need to monitor, measure, analyse and evaluate your quality management system, we talked about it way back in Clause 4.4...
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ISO9001 and the Control of Non-Conforming Outputs

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Unless you are operating in some mystical nirvana the reality is at some point you are going to have rework in your organisation, you have rework because you have a non-conforming output and so ISO900...
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ISO9001 and The Release of Products & Services

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What is the signal within your organisation that your product or service is ready to be handed over to the customer? That is essentially the question that ISO9001:2015 is asking in Clause 8.6 – Releas...
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ISO9001 and the Control of Changes

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Have you ever had one of those days when you are working through something you have done many times before only for someone to say, oh hey we changed how we do that, or we don't use those parts now we...
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ISO9001 and the Post Delivery Activities

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ISO9001:2015 clause 8.5.5 – Post Delivery Activities is as the name suggests, all about how you support your customers after they get their hands on your products or services. Before going too much fu...
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ISO9001 And The Preservation Clause

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Preservation may sound like an unusual thing to talk about when it comes to ISO9001:2015 but that's exactly what clause 8.5.4 is all about and as is the tendency for this standard it's a small clause,...
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ISO9001 and Property Belonging to Customers or External Providers

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When I worked in subcontract electronics, we build products for a great range of organisations and a great range of industries. One of the challenges there is making sure you test things properly befo...
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ISO9001 And The Requirements For Identification and Traceability

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Clause 8.5.2 of ISO9001:2015 is a very brief section which outlines the need for the organisation to (it's got that Shall word in it again meaning you must) be able to identify and trace their product...
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ISO9001 and the control of Production and Service Provision

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Up till now Section 8 of ISO9001:2015 has been really dealing with the planning of the provision of your products and services, in clause 8.5 however that changes to the actual delivery of your produc...
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ISO 9001 and the requirements for Information for External Providers

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How many times have you had issues with your suppliers or contractors and the root cause of that issue turned out to be that they just didn't have the right information or clear information from your ...
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