The Missing Critical Meeting

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I've never understood how being busy, having a full calendar somehow became a badge of honour, I'm so important that there is no time, it wouldn't surprise me to hear someone say they were actually bo...
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Setting a Team for Success

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Organsitions love to set up a 'team' to get things done, what they generally build are work teams and there is a subtle but important difference here, for the sack of this article we'll call them team...
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Managing Teams – Not for the Untrained

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When we promote people to their first management or leadership position it's very rare that we have actually trained them in advance for that position, it's equally rare that we train them at all for ...
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Understanding the Real Waste

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The other week I had a really interesting discussion over a coffee with potential client. They had been working internally to find a way to really drive and push a continuous improvement culture into ...
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If Quality is so Important – Let's talk about Your People

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If you are a long-term reader of our blog you will know that one of the things that we continually talk about is your organisational values and how you reflect these in everyday operations, how you li...
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WHAT I IF TOLD YOU….

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It was Dan's idea, it can't be wrong, can it? Dan hired that person, they must be Ok, it's everyone else that just need time to adjust. Dan's the leader, so must know all of the answers, doesn't he? L...
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It’s the System That’s Wrong

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Last week I was involved in a conversation with a person I met at a networking event where we were discussing problems they were having at their workplace with people not following processes. They ask...
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Supercharge Your Organisation by Eliminating This One Word!

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A month ago I caught up with some friends for a drink and a chat to set the worlds to rights. I should explain that means we had a really good chat about everything that was bugging us and shared our ...
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Measure Your Mission

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Martin looked at the calendar on his wall and back to the invite on the screen to the off-site review. That can't be right he thought, we only just had an off-site to figure out this strategy stuff. H...
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5 Things That Will Help Stop Poor Communication

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I have a question for you to think about this week. How often have you had a conversation with a colleague, a staff member or perhaps even your partner where you left feeling sure they knew what to do...
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Your Message and The 5% Audience

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People never seem to pay attention or understand what's being said, why do I have to keep repeating myself? We have said that our culture is X or that our priority is Y it was perfectly clear! I hear ...
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No Respect – No Lean

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When people talk about lean there are so many areas that are discussed, there are of course all the tools – 5s, Kanban, load balancing (Heijunka), mistake proofing (poka-yoke) Root Cause analysis with...
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Make This Year The Year Of What If?

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"What If?" are magical words, they are the first words of endless possibilities and adventures. If people in history had never asked "What If?" we wouldn't have achieved so many things, no discovery o...
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Organisational Gardening to avoid the wilderness

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I was talking to someone the other day about gardening in their organisation, I must admit it got a bit of a "are you mad" look which was fair but when you think about it there are similarities after ...
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I Don't Know

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How do you feel when you hit the situation when you have to say those dreaded words... "I Don't Know"? and why are they dreaded words in the first place, what makes it hard for some to say "I Don't Kn...
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What is the real problem we have, right now?

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Every organisation has challenges and areas where they need to improve, even the very best of them. The challenge is always figuring out what to work on and what not to work on or putting it in anothe...
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Earning the Leadership Title

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We don't want managers, we want leaders! We hear and see that phrase or something similar to that a lot. In fact, so often it's now one of those throwaway lines that it's now just seen as spin, someth...
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Always Have a Back Up Plan

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Like a great many people around the world I ventured out at the weekend to try and see the Lunar Eclipse. I had a plan, since I knew I had to be at the top of a hill above the city to get a  clea...
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The Threshold Policy

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The Threshold Policy​ As a leader you are judged, fairly, or unfairly by your team's performance, that is after all one of your primary responsibilities, ensuring that your team delivers (and of ...
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Thinking Time

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Daily work life can be busy, meetings, phone calls, paperwork, emails, more meetings. It just never stops. By lunchtime, your head hurts and your thinking I just need 5 minutes to get things in an ord...
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