How Does ISO Define Traceability?

How-Does-ISO-Define-Traceability

One of the questions I get asked a lot (and it really is a lot!) is "How does ISO define traceability?" that's always accompanied with: what do they want, what things do I need put in place, will it b

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Breaking Organisations with Corporate Speak

WFO

There is a major problem in organisations, and we need to fix it. It is a problem so major that it is going to take years to fix it, and in some organisations it will be fatal, and they just will not

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Uncovering Improvements in your QHSE System

Identify-Improvement-oppertunities

 A short while ago I got the chance to catch up with Craig Thornton from Mango QHSE, of course both being lock-down along with the rest of New Zealand and most of the world it was via a web call.

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ISO9001 and The Quality Management System Scope

ISO9001-QMS-Scope

ISO9001:2015 Clause 4.3 is all about the scope of your Quality Management System, of what parts of your organisation will be included within your Quality Management System, in other words what ar

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ISO9001 and the Context of the Organisation

ISO9001--Context

Clause 4.1 of the ISO9001:2015 standard is a new and can cause a fair bit of confusion, hand wringing and general bewilderment for people, I know when I first read it I thought WHAT THE!? but then I read it again (and again) and did some research and thought, actually I see what they are doing here, that's pretty helpful, I can see how any organisation would benefit from it so here's my take on it, hopefully it helps.

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ISO 9001 And The Interested Parties

ISO-9001-AND-THE-INTERESTED-PARTIES

Clause 4 if the ISO9001:2015 standard is broken into 4 sections in a bid to make it cleared, for the user which are: ​​4.1 Understanding the Organisation & its Context4.2 Understanding the needs &

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ISO9001 and The Scope (and fine print)

ISO9001--the-Scope

In our last post we pointed out that skipping the initial sections of the ISO9000 standard is dumb, it's like walking into the movies after the first 30 minutes and hoping you know what's going on so

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ISO9001 and The Initial Clauses (the ones everybody skips)

ISO9001-initial-clauses

When you go see a movie you don't turn up a third of the way through because you know that part is pointless or skip the first 3 or 4 chapters of your book because, well the interesting stuff is alway

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ISO9001 and The Customer Experience

ISO9001--the-Customer-Experience

A lot of the time when you ask companies about their ISO9000 compliance they are ever so eager to show you their quality statistics, the Xbar charts and a multitude of other charts, talk about their o

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ISO9001 and The Process Approach

ISO-9001--The-Process-Approach

When you ask people, what is the most important principal of a quality management system you will undoubtedly get a multitude of answers, some formed by facts, some not so much and some are just sitti

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Virtual Quality Management

Virtual-Quality-Management-update

We are excited to launch our new Virtual Quality Management Service which is designed to provide companies who do not have a dedicated Quality Management resource the support normally associated

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